Key Personnel

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Carolyn E. Daigre
is the President of Convector Consulting NA, Inc. She has more than twenty-five years of management, engineering, and consulting experience working on behalf of

  • Electric utilities in the U. S. and overseas
  • State and Federal regulatory commissions
  • Governmental agencies (e.g., U.S. Trade and Development Agency (USTDA))
  • Fortune 500 industrial and pharmaceutical corporations
  • Companies that provide enterprise IT services, cybersecurity and enterprise application services to Fortune 500 utilities.

 

Ms. Daigre has subject matter expertise in project planning & management with an emphasis on information technology; cyber security; integrated resource planning (IRP) and energy efficiency; business process analysis; measurement and improvement; and business case and feasibility evaluation.

 

Ms. Daigre has managed multimillion dollar IT programs and projects for Fortune 500 utilities including cyber security projects for Entergy's transmission unit (CIP Compliance); deployment of nuclear fleet supply chain applications and interfaces to newly acquired plants; implementation of large, complex disaster recovery systems and processes for enterprise level business and infrastructure applications following-Hurricane Katrina; and large data center builds and relocations. She has also managed design and deployment of electricity risk management systems for Puget Sound Energy and developed enterprise-wide IT shared service organization in accordance with ITIL standards for Amgen.

 

Ms. Daigre developed Cinergy's (now Duke Power) first integrated resource plan (IRP) as a merged holding company, and was responsible for planning its demand-side and energy efficiency resources and for supporting cost recovery for more than 5 years. She served as an expert witness, drafted testimony, prepared witnesses, and drafted discovery and responses before regulators in three states. Ms. Daigre has also performed numerous compliance audits on behalf Puget Sound Energy, the Washington Utilities and Transportation Commission, LA Public Service Commission, and others and she has consulted for AES, Entergy, and Shell Services International with respect to Affiliate Transaction and Code of Conduct compliance. She has performed analysis, developed testimony, testified, and handled discovery in proceedings in Indiana, Kentucky, Louisiana, New York, Ohio, Texas, and the FERC. She co-authored an affidavit filed at the FERC regarding NUG contracts that involved development of the cost of all of the utility-owned and purchased generation in the state of New York.

 

Ms. Daigre has completed business process analysis engagements, identified and implemented improvements, and established KPIs and executive dashboards for many clients including Martin Marietta (now Lockheed Martin), Amgen and Entergy.

 

Ms. Daigre has assisted clients in the U.S. and abroad in developing business cases and feasibility analyses that resulted in launches of new subsidiaries including: Utilimark (for Eskom in South Africa) and Vestar (for Cinergy). Also performed a strategic analysis of the electricity industries worldwide to identify and prioritize opportunities for Royal Dutch Shell as they prepared to launch Shell Services International's venture to provide products and services to these external markets. She also provided key support in the assessment of AEP's plans to create a shared services organization. She has recently completed feasibility studies and valuation of renewable and cogeneration projects for USTDA that resulted in grants to two projects in South Africa. In addition to extensive experience in South Africa, Ms. Daigre has worked on various business and energy strategic planning projects in the Philippines, Hong Kong, Thailand, and the Peoples Republic of China.

 

Ms. Daigre has a B.S. in Mechanical Engineering from Tulane University in New Orleans and was a National Merit Scholar.

 

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imgMark Germer, CPA has thirty years of energy industry experience, with subject matter expertise in strategic planning, finance & accounting, risk management, renewable energy, and IT management. Mark is a certified public accountant licensed in the State of Indiana, and is also a certified Project Management Professional (PMP). He is a member of the American Institute of Certified Public Accountants, which has awarded him its CITP (Certified Information Technology Professional) designation. He is also a member of the Institute of Internal Auditors, the American Economic Association, and the Project Management Institute.

 

Previously, Mark was a Manager with Accenture, where he participated in a number of risk management and regulatory compliance projects within the energy and financial services industries. Prior to Accenture, Mark was a Principal Consultant with PA Consulting, where he played key roles in a number of risk management and litigation support assignments, including the Chapter 11 workout projects at Calpine and SemGroup. Prior to joining PA Consulting, he served as Director of Risk Management in the Utility and Risk Services and International divisions of Pace Global Energy Services in Fairfax, Virginia. In addition to providing risk advisory services to several clients, he was Project Manager for a multi-year assignment providing strategic planning and business process assistance to Gazprom Marketing & Trading, London, UK. Prior to this, Mark worked in leadership positions in several other consulting and commercial software firms serving the energy industry. He has testified as an expert witness in a number of hearings in U.S. regulatory jurisdictions on a variety of energy planning issues.

 

Mark has extensive overseas experience. He was a Senior Advisor to the Ministry of Energy in the Republic of Armenia through the restructuring and privatization of that country's electric and gas industries. He assisted the Philippines Department of Energy in a U.S.-sponsored Climate Change Mitigation Program, and provided resource planning, profitability analysis, and corporate planning assistance to clients in over a dozen other countries as diverse as Thailand, South Africa, China, Brazil, India, and Egypt. Most recently, he developed a Briefing Book on renewable energy project profiles in Guatemala and El Salvador on behalf of the U.S. Trade and Development Agency, and completed a financial assessment of two potential waste-to-energy plants on behalf of the Petroleum Corporation of Jamaica.

 

Mr. Germer has a Bachelor of Arts degree from Austin College, an MBA in Finance from the University of Texas at Austin, and an MA in Political Economy from the University of Texas at Dallas. He holds a Masters Certificate in IT/IS Project Management from Villanova University.